Shipping

Shipping and delivery times are estimated only and are not guaranteed. These times are estimated by business days (ie: does not include weekends and public holidays).

All shipping is conducted with Australia Post. Once the packages are sent to them, delivery time is out of our control, and you are best contacting Australia Post directly if you have any questions about your package while it is in transit.

Thymble Thyme is not responsible for any mistakes which may be made by Australia Post, if you provided a wrong address with your order, any orders damaged by Australia Post or stolen packages after delivery.

If you have a specific question regarding delivery, please contact us through our Contact page.

Domestic
Thymble Thyme is based in the state of Victoria, of the country Australia. We will ship your order using standard padded letter or parcel post (unless otherwise selected at your shipping method). Delivery can take between 3 - 21 business days, excluding weekends and public holidays.

International
International shipping can be impacted by ever-changing customs regulations per country, duties and taxes each country has, as well as the ongoing impacts of COVID-19 delays. Delivery can take between 10 - 32 business days, excluding weekends and public holidays.